Returns & Exchanges
We offer a 30-day return policy for all Flipper Zero devices and accessories, provided they are in their original packaging and unused condition. If your hardware is defective, our technical support team will assist you with a warranty replacement to get you back to hacking.
Initiate Request
Contact our support team with your order number and a brief explanation of the return or technical issue you are experiencing.
Technical Verification
For hardware issues, our engineers will perform a remote diagnostic to determine if the issue is firmware-related or requires a physical return.
Secure Packaging
Once approved, place the device in its original box with all cables and documentation to ensure safe transit back to our warehouse.
Refund or Replacement
After receiving and inspecting your unit, we will issue a full refund to your original payment method or ship out a brand new replacement device.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing